“As the world’s fastest growing Collaboration Services Provider, we are committed to delivering comprehensive, high quality services across all areas; from consultancy and architecture design to systems integration, security and service delivery.
The speed and efficiency by which our clients can deploy and manage cloud services is absolutely crucial – it is in this area where the iPortalis Control Portal (iCP) plays a key role.
Arkadin partners with iPortalis (formerly Extend ASP) to assist clients in provisioning, deploying, managing and internally billing for Unified Communications and collaboration services such as Skype for Business. We have been successfully working together for several years.
We selected iPortalis after a lengthy investigation into commercially-available portal products. We were particularly impressed with:
- the number and scope of leading cloud products supported by the iCP (over 25)
- the range of self-service features it offers clients to deploy and manage cloud and on-premise solutions through a single portal with a single management interface
- the flexibility of the iCP to adapt to our unique requirements – and those of our clients
- the ability of the iCP to support multiple languages and currencies for internal billing. This is key as we operate from 53 offices, in strategic global locations, in 33 countries; our global customer service teams communicate with customers in 19 different languages.
Over time, we’ve been very pleased with the reliability of the platform and the regular and easy-to-access updates. We enjoy a very positive relationship with the iPortalis team who are quick to respond to any support issues and always keen to explore new functionality that will support our business needs.
Arkadin is a member of the NTT Group, one of the largest telecommunications companies in the world.”
Steve Schwartz, Vice President of Unified Communications, NORAM and Global, Arkadin