Tracking Usage and Spend on Cloud Services

The topic of digital transformation is pre-occupying many corporate boardrooms, with nearly 40 percent of CEOs taking part in a 2017 EIU and BT study stating that it is at the very top of their agendas. Almost a quarter of these said that they are personally leading their company’s transformation programmes*.

Digitisation, including unified communications and cloud computing, is hugely popular because of its proven ability to drive greater productivity, business agility, and cost savings in key business areas.

However, implementing it is rarely plain sailing. Indeed 86 percent of CEOs taking part in the EIU and BT study admitted that they were challenged by their IT infrastructure, pointing to inflexible technology, a lack of technology skills and security concerns.

Other common challenges include incompatibility between vendor solutions, increased mobile phone costs, and the cost of keeping track of the many unauthorised meeting and video platforms used by employees.

For many, what starts off as a transformational journey to drive agility and simplicity, is often overtaken by complexity, inflexibility and rising costs.

Changing the conversation

A key reason why this is happening is that senior managers often view digital transformation initiatives as technology projects. What they should be seeing them as are opportunities to change and improve business processes/workflows in order that their organisations can make faster, higher quality decisions.

To make the switch requires a new procurement mindset. The days when HR and IT teams used 18 month procurement cycles to buy boxes and integrate them together are over. Or they should be.

For today, the cloud can deliver all the unified communications and collaboration capabilities organisations need to drive business process change ….. as a service, and usually in minutes.

Organisations must also transform their Procurement Managers from buyers into business process specialists, capable of optimising, controlling and cutting costs – with complete visibility over all operations. It’s an approach that will massively empower procurement departments when evaluating and implementing ICT strategy changes.

Flexible Subscription-Based Packages

What’s made this procurement-powered approach possible is the ability to very quickly analyse the complex mix of communications and collaboration technologies and services that a diverse and distributed enterprise company relies upon to save on travel and efficiency costs.

This analysis is able to deliver prescriptive consolidation of services, through the emergence of flexible, subscription-based cloud packages, such as the Cisco Spark Flex Plan that delivers some of the world’s leading Voice, Meeting and Video platforms in a single package. With access to Cisco’s rich API set to bridge into internal business processes, Spark enables organisations to ‘collapse, consolidate and converge’ in order to realise the true benefits of digital transformation.

Armed with flexible cloud technology services, organisations are better equipped to respond to customer requests and more agile to respond to changing marketplace conditions. By tracking usage and spend on Cloud services, they are also better equipped to understand end-to-end digital journeys.

iPortalis and Cisco

Using the iPortalis range of cloud brokerage, aggregation and portfolio management services, including the iPortalis Control Portal, large enterprises can now cost-effectively purchase and rapidly provision cloud services such as the Cisco Spark Flex Plan to global users, as well as handle the often complex aggregated billing of voice, video and meeting services.

By plugging into, and analysing out, all fixed and variable spend across comms and collaboration services, iPortalis gives organisations a rapid, globalised view of spend – helping them consolidate procurement and make more informed service choices that best match their business needs.

It’s the best of both worlds. World-leading cloud-delivered collaboration products and services, together with the flexibility to buy services centrally (and competitively), deploy them internationally, track individuals’ usage, and bill subsidiary companies in their language and currency of choice.

Call our Cisco specialists today for a free consultation on +44 (0)300 1240910 (UK) or +1 847-681-9827 (USA).